Returns & Refunds

Due to the perishable nature of food products, we do not accept returns, exchanges, or provide refunds for products purchased from Black Betty Bam. All sales are considered final.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or you have received the incorrect item, please contact us within 48 hours of delivery. To assist us in resolving the issue, please provide:

• Your order number
• A description of the issue
• Photographs of the damaged product and packaging

We will assess each case individually and, where appropriate, arrange a replacement or refund.

Change of Mind

We are unable to offer refunds or exchanges for change-of-mind purchases.

Shipping Issues

Once an order has been dispatched, Black Betty Bam is not responsible for delays caused by shipping carriers. However, we will do our best to assist you in tracking your order and resolving delivery issues.

Contact Us

If you have any questions regarding your order, please contact:

Email: hello@chefsamgowing.com

Non-Returnable Items

The following items are non-returnable:

• Black Betty Bam
• Other perishable food products
• Opened or used food items

Thank you for supporting Black Betty Bam. We are committed to providing high-quality products and excellent customer service. If you experience any issues with your order, please contact us and we will work with you to find a suitable solution.